🍚 NOTICE: This is a certified RICE-FREE FACILITY. Devices marinated in rice are subject to a $25/grain extraction fee. No exceptions. Yes, even jasmine.
We've Seen Worse.β„’

Honest repairs for people whose phones "just stopped working."

Family owned. Flux fumed. Serving customers who definitely, absolutely, 100% did not drop it β€” since 2009.

⭐ Voted #1 by our mom πŸ† As NOT seen on TV πŸ”¬ Microscope has trust issues 🧯 0 days since last swollen battery
Get Your Brutally Honest Quote β†’
Customer states: "It just stopped working." Found: phone still dripping. Customer states: "I need it in 20 minutes." Update: device unclaimed, day 47. Customer states: "My nephew already opened it." Found: 6 screws missing, 3 extra. Customer states: "Battery drains fast." Found: screen time 19 hr/day. Customer states: "Water damage? Impossible." Found: live shrimp. Customer states: "It's not charging." Found: archaeological lint core, carbon-dated 2019. Customer states: "It just stopped working." Found: phone still dripping. Customer states: "I need it in 20 minutes." Update: device unclaimed, day 47. Customer states: "My nephew already opened it." Found: 6 screws missing, 3 extra. Customer states: "Battery drains fast." Found: screen time 19 hr/day. Customer states: "Water damage? Impossible." Found: live shrimp. Customer states: "It's not charging." Found: archaeological lint core, carbon-dated 2019.
Our Services

Transparent pricing. Opaque customers.

Every repair includes a free diagnostic, a free lecture, and one (1) complimentary "I told you so," redeemable at pickup.

The "I Didn't Drop It" Diagnostic $99

Fee waived instantly if you just tell us you dropped it. The glass is shaped like a spiderweb, Susan. We can see the concrete in it.

Rice Removal & Grain Audit $25/grain

Rice has never fixed a phone. Not once. Ever. We checked. It has, however, jammed 340 charging ports and fed one very loyal shop mouse.

YouTube Tutorial Reversal 2Γ— original quote

You watched a 6-minute video and used a butter knife. The video was for a different phone. The butter knife is still inside. We'll take it from here.

Nephew Damage Assessment from $149

Your nephew is "really good with computers." Your phone now arrives in a sandwich bag. We speak fluent sandwich bag.

Pocket Lint Excavation FREE*

Your charging port isn't broken β€” it's a time capsule. *Free with purchase of one sheepish apology for saying we "just want your money."

Bootloop Exorcism $89

The phone restarts every 3 minutes, much like your explanation of what happened to it. Incense included. Results honest. Demons (kernel panics) identified by name.

"While You're In There" Surcharge +$40/request

Yes, we're already inside the phone. No, that doesn't make the battery free. That's not how open-heart surgery works either.

Customer-Supplied "Genuineβ„’" Part Install $45 + dignity

You found an "original OEM authentic genuine" screen for $11 with free shipping. We'll install it. We'll also pre-print your return receipt. See you Thursday.

Data Recovery: Truck Edition Quote only

You ran it over. Then reversed to check on it. The 9,000 photos of your kids were never backed up because iCloud "kept asking for money." Miracles extra. Judgment free.**

Emotional Support: Green Bubble Counseling $5/session

A safe space to discuss being left on read. We can fix your phone. We cannot fix your group chat's opinion of you.

Hairdryer Trauma Therapy from $120

You dried a wet phone on HIGH for 45 minutes. The water is gone. So is the adhesive. And the battery's will to live.

The Toilet Package $60 + gloves

You don't have to tell us where it fell. The aroma files a report on arrival. Handled with tongs and professionalism.

**Judgment is, technically, always free. We just do it silently, behind the microscope.

Work Orders

The "Customer States" Hall of Fame

Real tickets. Names withheld to protect the guilty.

Customer states: "It fell in the sink but I turned it off right away." Technician notes: Device was brought in playing music.
Customer states: "This is my grandma's phone, I just need it unlocked, she's… on vacation. Forever." Technician notes: Grandma's lock screen is a selfie of a 19-year-old man. Ticket closed. Authorities fondly remembered.
Customer states: "The screen you installed 11 months ago broke when my new phone case hit the ground. Warranty, obviously." Technician notes: The case was not on the phone. The phone was thrown. At a wall. There is video.
Customer states: "Quoted $89. Said the whole phone only cost $100." Technician notes: Phone released 2016. Contains customer's entire business, marriage, and a note titled "passwords". Customer will "think about it." See you tomorrow.
Customer states: "Can you check if it's fixed yet?" (11 calls) Technician notes: Customer is calling the phone that is currently in pieces on my bench. It goes to voicemail. Every time. This does not stop the calls β€” they now arrive on the shop line, which is somehow worse.
Customer states: "I know it's the charging port. My friend fixes phones. He said it's the charging port. Just replace the charging port." Technician notes: It was lint. It is always lint. The friend has been notified. The friend has questions about his own phone now.
Testimonials

Our finest one-star reviews

We frame these. Genuinely. They hang above the solder station.

β˜…β˜†β˜†β˜†β˜†

"Refused to unlock a phone I found at the gym. ZERO customer service."

β€” Blake, entrepreneur
β˜…β˜†β˜†β˜†β˜†

"Fixed my screen in 40 minutes like they said. But I had to WAIT the whole 40 minutes. In a chair."

β€” Tammy, very busy
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"They said rice doesn't work. My uncle said it does. Giving my business to my uncle."

β€” Dale, loyal nephew
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"Quoted me the same price as the sign on their wall. Wouldn't do my 'best price'. I am a REPEAT CUSTOMER."

β€” Marcus, first visit
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"My phone came back working perfectly but now I have no excuse to avoid my group chat."

β€” Priya, honest at least
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"Told me my phone was unfixable, then fixed it, then explained what my kid did to it in terrifying detail. 10/10."

β€” The one nice review (framed twice)
Instant Quote

The Brutally Honest Quote Generator

Answer honestly. The machine knows. The machine always knows.

    FAQ

    Frequently Asked Questions (frequently, and loudly)

    Did the rice help at all?

    No. Rice has never repaired a phone in the history of rice or phones. The rice absorbed nothing but your hope. What rice did do is wedge itself into the charging port, where it swelled with pride and moisture. The corrosion, meanwhile, spent those three days eating the logic board like it was at a buffet.

    Can you unlock this phone I found / bought from a guy / inherited from a very alive grandma?

    We'd love to help! Please take a seat while we prepare the paperwork and quietly admire how quickly you can walk when motivated.

    Why is the repair $89 when the phone "only costs $100"?

    Fascinating economics! The phone also contains your banking apps, 9,000 photos, your entire romantic history, and a note called "passwords". So it's an $89 repair on a device you and I both know is worth your whole life. But sure β€” it's "only worth $100" until it's in a river.

    How long will it take? I need it.

    About 45 minutes. Statistically, you will now leave it here for 5 weeks and then call us, upset, at closing time, on a holiday. We'll have it ready. We always do. We'll also have feelings about it.

    Do you use genuine parts?

    Our parts are as genuine as your story about how it "was in your pocket and just cracked by itself." (Our parts are actually good. Your story remains under review.)

    Will my data be safe?

    Safer with us than it was with you, respectfully. You're the one who put a computer containing your whole life in a case with no screen protector, took it into a jacuzzi, and then salted it like a chicken dinner.

    My friend says it's just the battery.

    That's not a question, but neither was your friend's diagnosis. Bring your friend. We have a stool for them and everything. It faces the wall.

    The Legal Bit

    Warranty policy

    Hours & location

    Mon–Fri: 10-ish to whenever  β€’  Sat: depends  β€’  Sun: closed (rice offerings only)
    Conveniently located between the vape shop and the other vape shop.